Frequently Asked Questions

Everything you need to know about shopping at HB Sports Inc.

What is your standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days depending on your location.

How do I return a product that doesn't fit?

We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to receive a prepaid return shipping label.

Do you offer warranties on sports equipment?

Yes, most of our high-performance gear comes with a manufacturer's warranty. Specific warranty details can be found on the individual product pages.

What payment methods do you accept?

HB Sports Inc. accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to include more international destinations in the near future.